What Is a Centralized Exchange?
In telecommunications, a centralized exchange (more commonly known as Centrex) provides the benefits of a private branch exchange (PBX) except the equipment is located and managed at the phone provider’s building and not at the business’s location. Centrex offers businesses a convenient way to access sophisticated managed phone services; however today, many companies are moving to Voice over Internet Protocol (VoIP) based communications.
Benefits of Centralized Exchange (Centrex)
Companies benefit from Centrex because they:
Do not have to house or manage telephone control equipment on site
Can easily subscribe to advanced phone features as needed
Enjoy a fully managed service by the phone provider
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