What Is A Silenced Call?
Silent calls are calls from unknown numbers that do not ring, but are sent to voicemail or end without an interaction. Numbers that have been previously contacted are not silenced. Silent calls are a feature in call settings.
Reasons for Silence Calls
Phone subscribers may experience silence unknown callers for several reasons:
To avoid being disrupted by unknown calls
To know that a ringtone signals only known callers
By mistake, as contact center software may perceive a person answering for an answer-machine, and cut off the call without relaying information
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